Last Updated: 2026
These Terms & Conditions (“Terms”) govern the use of services provided by Bhatt Digital (“Service Provider”, “We”, “Us”) to any client (“Client”, “You”). By engaging our services, making payment, or using our website, you agree to these Terms.
Scope of Services
Bhatt Digital provides digital marketing, branding, performance marketing, consulting, and growth-related services.
The exact scope, deliverables, timelines, and pricing shall be defined in the Proposal, Invoice, Statement of Work (SOW), or Agreement, which shall form an integral part of these Terms.
Engagement Models
Services may be offered under one or more of the following models:
- Monthly Retainer
- Project-Based
- High-Ticket / Milestone-Based
- Retainer + Performance Hybrid Model
The selected model shall be deemed final as per the accepted proposal or invoice.
Fees & Payments
3.1 All fees are payable in advance, unless explicitly agreed otherwise in writing.
3.2 Fees charged are for professional services and expertise, not for guaranteed results.
3.3 Any delay in payment may result in temporary suspension of services without liability on Bhatt Digital.
3.4 Third-party costs (advertising spend, tools, software, platforms) are not included in service fees and are non-refundable.
Trial Policy
4.1 Bhatt Digital may offer a 7-Day Paid Trial at its discretion.
4.2 Trial fees are one-time and adjustable against the first invoice upon confirmation of services.
4.3 Trial deliverables are limited to strategy frameworks, audits, or concepts; full execution is excluded.
Refund & Cancellation Policy
5.1 A 14-Day Conditional Refund applies only if Bhatt Digital fails to initiate agreed onboarding deliverables within the committed timeline.
5.2 No refunds shall be issued after:
- Content approval
- Campaign execution
- Strategy implementation
5.3 No refunds are applicable for third-party spends, partial services, or client-side delays.
5.4 Early termination or mid-cycle cancellation is non-refundable.
Performance Disclaimer
6.1 Digital marketing results depend on market conditions, industry competition, budget, timing, and client cooperation.
6.2 Bhatt Digital does not guarantee leads, sales, revenue, ROI, rankings, or performance metrics unless expressly stated in writing.
Retainer + Performance (If Applicable)
7.1 Certain engagements may include a fixed, non-refundable retainer along with a performance-linked fee.
7.2 Performance metrics, caps, validation rules, and attribution methods shall be agreed upon in writing before commencement.
7.3 Performance fees apply only to verified and agreed metrics.
Client Responsibilities
The Client agrees to:
- Provide accurate information and timely approvals
- Share required access to platforms/accounts
- Cooperate during execution and reviews
Delays or non-cooperation may impact timelines and outcomes, for which Bhatt Digital shall not be liable.
Intellectual Property
9.1 Final approved content created for the Client shall belong to the Client.
9.2 Bhatt Digital retains ownership of its proprietary strategies, frameworks, templates, systems, and methodologies.
Confidentiality
Both parties agree to maintain confidentiality of all non-public information, strategies, data, and materials shared during the engagement.
Invoicing & GST
11.1 Invoices are raised in compliance with Indian GST laws.
11.2 GST shall be charged at applicable rates (CGST+SGST or IGST).
11.3 Any GST-related issues arising from incorrect details provided by the Client shall be the Client’s responsibility.
Limitation of Liability
12.1 Bhatt Digital’s total liability, if any, shall be limited to the fees paid for the specific billing period.
12.2 Bhatt Digital shall not be liable for indirect, incidental, or consequential damages.
Termination
13.1 Services may be terminated in case of non-payment, breach of terms, or misuse of services.
13.2 Termination does not entitle the Client to any refund.
Policy Updates
Bhatt Digital reserves the right to modify these Terms & Conditions at any time. Updated terms shall be effective upon publication on the website.
Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India, and Indian courts shall have exclusive jurisdiction.
Acceptance
By engaging Bhatt Digital, making payment, or continuing to use our services, the Client acknowledges that they have read, understood, and agreed to these Terms & Conditions.
